Question 1

Can I upgrade from Basic to Ultimate?

Accepted Answer

Yes — upgrade any time. Pick Ultimate and Stripe switches your plan immediately, prorated for the remaining days in your billing cycle.

Question 2

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards through Stripe, including Visa, Mastercard, and Amex.

Question 3

What happens when I hit my scan limit?

Accepted Answer

On the Basic plan, you'll see a notification when you've reached your daily or monthly limit. You can upgrade to Ultimate for unlimited scans, or wait for your limit to reset.

Question 4

How much does ScanAuctions cost?

Accepted Answer

Plans start at £129/month for Basic and £249/month for Ultimate, billed monthly with no minimum term and no setup fee. Every new subscription is covered by our 30-day deal guarantee: if the scanner doesn't surface at least 5 cars with £500+ estimated margin in your first 30 days, we refund the month in full.

Question 5

What is the contract term?

Accepted Answer

There is no minimum term. Plans are billed monthly and you can cancel any time from your billing portal — your plan stays active until the end of the period you've paid for. Annual billing (20% off) is also available.

Question 6

Do I need an AutoTrader Trade Portal subscription?

Accepted Answer

No. ScanAuctions values every car itself, using 1,000,000+ live prices tracked across UK marketplaces — so you get retail values without AutoTrader. AutoTrader Trade Portal typically runs £500–£1,500/month and is a lookup tool only.